Plans & Payments Information

Keshif offers two plans for the online  explore.keshif.me platform. Your can see your plan at the account popup on upper-right corner, and at  your account page. To compare plans side-by-side, please visit  keshif.me/pricing.


Piri Reis Plan (Free)

With Piri Reis, you can import public datasets, and create as many dashboards as you would like - even private dashboards that only you can see! You have all the data exploration features, and can create public dashboards to share it with the world. You can also contribute your own dashboards with different settings and filters to dashboards by other accounts.

New accounts are created with our free Piri Reis plan, so you can start exploring public datasets immediately, and infinitely!

*Did you know that Piri Reis is one of the first admirals/cartographers who created a world map?


Magellan Plan (Subscription)

To be able to import private datasets, or view dashboards from private datasets, your account needs to have Magellan plan subscription. Magellan plan will also allow you to import datasets from other resources and cloud services.

14-Day Trial

When you start your Magellan plan, you can use Magellan-plan features during  free 14-day trial. No credit card info is required!

Note that you cannot be on trial plan again if you had used a trial period, or had an active subscription before.

Annual Subscription Billing

To offer you convenience and even better pricing, we offer an annual subscription option for Keshif platform. When you are ready to upgrade your account, you can select the annual option at your account page, and have 2 months free (save $20) compared to monthly plan ($120 / year when paid monthly).

Multi-Seat Subscriptions

We implemented multiple seats to make it easy to manage accounting for organizations and teams. Once you purchase additional seats, you can review, add, and remove seats by email address in your account page. Seat can be assigned to existing Keshif accounts (emails), so please ask your team members to sign-in to Keshif before assigning them subscription seats. Note that you cannot assign seats while on trial.

Billing Information

You can enter your billing information any time within trial period at  explore.keshif.me/Account to enter your billing information. At the end of your trial period, your payment method will be charged if provided. If payment method is not provided, or if payment fails, your account be downgraded to the free Piri Reis plan.


Questions & Answers

Managing Multiple Seats and Upgrades

- Can I upgrade from monthly to annual subscription?

Yes! Your annual subscription period will start on the date you upgrade. We will apply unused portion of your monthly subscription as pro-rated credit. You can review the updated pricing before confirming the upgrade. 

- Does seat assignment define data sharing?

Assigning seats do not define data sharing policies. Seas are just used for accounting, and passing along subscriptions easily to other team members. See  data privacy and sharing help for details.

- What happens if I am assigned a subscription seat?

Simply, you can use all Magellan features, and forget about the billing:) Your subscription period will show the assigned subscription period for your account. You do not need to provide any billing information. Also, you cannot cancel or change your subscription.

- I need more users on my team. Can I increase the number of seats on the fly?

Yes! When you need to add more of your team members to your subscription, you can visit your Account setting, click “add more seats”, and tell us how many more seats you need. We’ll let you preview and confirm the charge for the new seats. The new seats will have the same subscription duration as your active subscription. After you add these seats, you can assign them (by email) the same was as your previous seas.

Credit Card information and Security

- Do I need to enter credit card info to explore my data with Keshif?

Nope! Just sign-in, and use our Piri Reis plan to explore public datasets. Our 14-day Magellan trial also  requires no credit card info. Your card info is only needed when you are on active subscription.

- Which payment methods are accepted?

We accept payments from all major debit and credit cards, including Visa, Mastercard, American Express and Discover.

- Is my credit card information secure?

Our payment-related services are provided by Stripe, which is widely regarded as one of the most reliable payment processors in the industry. Keshif does not have access to any of your payment method information (such as credit card number). This information is recorded securely by Stripe. Stripe forces HTTPS for all services and all card numbers are encrypted with AES-256. If you have any additional questions, please visit Stripe's security page to read more about their security.

- Is my data secure and private? What information do you keep? 

Your data security and privacy is important to us! Check out our  security and  privacy pages for more information.

- How can I change my payment method?

You can change your payment method any time at  explore.keshif.me/Account. When you submit a new payment method, your previous method will be replaced with the new one.

Other

- Can I change my plan or unsubscribe at any time?

Of course! You can upgrade or downgrade your account anytime. 

If you downgrade from your Magellan subscription, your subscription will continue until the end of the active subscription period.

To delete your Keshif account, please contact us. You can also disconnect Keshif authentication from third party services that you used to import your data to Keshif. For example, to disconnect Keshif app from your Google account, you can visit https://myaccount.google.com/permissions .

- How can I get a refund?

If you're not satisfied for any reason within 30 days, you get a full refund. However, we cannot issue refunds or credits for partial use of your monthly subscription plan after 30 days.

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